SHIPPING & REFUNDS
Shipping Policy
We aim to dispatch all orders within 1–2 business days after payment is received. Shipping times may vary based on your location, but you will receive tracking details once your order is on its way. We carefully pack all products to ensure they arrive in perfect condition. Please note that shipping delays caused by couriers or customs are outside of our control, but we will always assist you in tracking and resolving any delivery issues.
Refund Policy
At Cinnalon, we take great pride in the quality of our products. If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order details and photos if applicable. We are happy to offer a replacement or refund for eligible items. Unfortunately, due to the nature of consumable goods, we cannot accept returns for change of mind. However, your satisfaction is important to us, and we encourage you to reach out if you have any concerns — we are here to help!